Privacy Policy
Shopping online implies a great deal of trust. At Riviera Maya Cancun Travel we are committed to ensuring your trust and protecting your information.
Riviera Maya Cancun Travel secure and reliable for making online reservations.
All of the personal information* you send us will be through the site www.rivieramayacancuntravel.
What information do we collect?
Personal information that you provide when reserving with Riviera Maya Cancun Travel: first and last name, phone number, flight information, hotel information, address and email address. In some cases: credit card number, expiration date, card holder name and billing address. This information is collected and saved when you choose to make an online, telephone or any other type of reservation. You can choose to not provide the information, but realize there is a minimum amount of information necessary to receive a quote, complete, modify, print or cancel your travel reservation.
Automatic information: We collect and store non-personal information automatically each time you visit Riviera Maya Cancun Travel; for example, the destination you selected or how you use the site. This information is collected via cookies* and it is used while you browse, complete a reservation and for statistics that allow us to streamline the user experience.
*Personal information is the information that identifies, or is used to contact the person bounded to it; including: first and/or last name, phone numbers, address and email address.
*What are cookies?
Your information is used to complete and process your reservation and to generate internal use statistics. It is also used if you choose to receive offers or newsletters of Transfers via email. You always have the option to stop receiving our offers at any time.
We never share, sell or rent our customer’s personal information with third parties or businesses.
How is my personal information shared?
With our providers: tour operators; to process the reservations made through us. We will not share your email with our providers, unless it is strictly necessary to complete your reservation.
Riviera Maya Cancun Travel reserves the right to reveal personal information disclosed online or by phone in the following cases:
- By request of federal or state authorities, national or international, where necessary or appropriate to investigate illegal or fraudulent activities
- To establish or defend the rights of Riviera Maya Cancun Travel in case of fraud, litigation or in accordance to law.
- If Riviera Maya Cancun Travel deems necessary investigating or acting upon fraud or illicit reports on this site.
Privacy of minors online
Although content is suitable for the general public, you must be at least 18 years old to reserve any of the products or services. Minors must have parental or guardian consent to use Riviera Maya Cancun Travel.
How do we protect your information?
Riviera Maya Cancun Travel has implemented a sophisticated security system to protect your information from unauthorized access. Our systems are configured with data encryption and code technology constructed with the highest industry standards. All data transmission from Riviera Maya Cancun Travel sites are encrypted prior to sending using SSL-3 technology.
Changes and updates to this policy
Riviera Maya Cancun Travel reserves the right to modify or change this policy as necessary. The changes are valid from the moment they are published. By using this site and process reservation with Riviera Maya Cancun Travel (through any means) you accept this privacy policy. If you have questions about this policy, contact us, describing your case in detail and we will attempt to resolve it. Transfers will not make changes to the privacy policy that diminishes the rights of clients who have previously provided personal information without their explicit consent.